Privacy Protection

SA99 Privacy Policy

Your data is safe with SA99. We are fully transparent about what we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Important: By creating an account or using SA99, you agree to this privacy policy. Please read the full document carefully.

Section 01

Introduction & Scope

SA99 (https://sa99.win) is one of Bangladesh's most trusted online betting and gaming platforms. This privacy policy explains how we handle the personal information of our members.

This privacy policy applies to the SA99 website, mobile app, and all digital services. It takes effect whenever you register, log in, or use any SA99 service.

SA99 adheres to international data protection standards and treats your privacy as a top priority. We believe transparency is the foundation of trust — which is why everything is laid out clearly here.

Applicable Law: This privacy policy has been prepared in accordance with the guidelines of international gaming licensing authorities and applicable data protection laws.

Section 02

What Information We Collect

SA99 only collects information that is necessary for providing services, securing accounts, and meeting legal obligations. The types of data collected are outlined below:

Data Type Example When It Is Collected
Identity Information Full name, date of birth, national ID number Registration / KYC Verification
Contact Information Mobile number, email address Registration / Update
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposit / Withdrawal
Device & Technical Information IP address, browser, device model, OS At every login session
Gaming Information Betting history, preferred games, bonus usage While using the platform
Contact Log Live chat and email support records Support Contact Duration

We never collect unnecessary data. Information obtained from third parties (such as payment gateway verification) is used strictly for its intended purpose.

Section 03

Use of Information

SA99 uses your personal information for the following purposes. Each purpose is clearly defined and aimed at improving your experience:

  • Account Management: Managing registration, login verification, and account security.
  • Payment Processing: Fast and secure processing of deposits and withdrawals.
  • KYC & Age Verification: To prevent underage access and verify identity.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Customer Support: Resolving your questions and complaints promptly.
  • Personalized Experience: Tailoring promotions and offers to your preferences.
  • Legal Compliance: Reporting in compliance with licensing authorities and applicable law.
  • Platform Development: Analytics to improve overall user experience.

SA99 never shares your data with third parties for advertising purposes.

Section 04

Data Sharing & Disclosure

SA99 never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

  • Payment Providers: Payment processors such as Mobile Banking, Nagad, and Rocket — solely for completing transactions.
  • KYC Service Provider: Authorized third parties for identity verification.
  • Legal Authorities: In response to court orders or lawful demands from regulatory bodies.
  • Licensing Authority: Mandatory reporting under international gaming licence requirements.
  • Fraud Prevention Agencies: To prevent money laundering and cyber fraud.

Our Commitment: Before sharing data with any third party, SA99 ensures they adhere to equivalent data protection standards. Any use of data beyond the agreed scope will result in legal action against that party.

Section 05

Security Measures

SA99 uses industry-leading security technology to protect your data. Our multi-layered security framework keeps your information safe at all times.

  • 256-bit SSL/TLS Encryption: Every connection to the website and app is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security on your account.
  • Firewall & Intrusion Detection: 24/7 active security monitoring.
  • Encrypted Database: All stored data is kept in encrypted form.
  • Regular Security Audits: Regular third-party penetration testing.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.

However, no internet transmission can be guaranteed to be 100% secure. We strongly encourage you to keep your password safe and report any suspicious activity to us immediately.

Section 06

Cookies & Tracking Technologies

The SA99 website and app use cookies and similar technologies to enhance your browsing experience and improve our services.

  • Essential Cookies: Essential for maintaining login sessions and security.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: Collecting website usage statistics to drive improvements.
  • Marketing Cookies: To show you relevant offers based on your interests.

You can disable non-essential cookies through your browser settings, though this may limit the functionality of some features.

Did You Know: SA99 does not use cross-site tracking cookies for third-party advertising networks.

Section 07

Data Retention Period

SA99 does not retain your data longer than necessary. Different types of information are subject to different retention periods:

  • Account Information: For the lifetime of the account and 5 years after closure.
  • Financial Transaction Records: Minimum 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Support Contact Log: Deleted 3 years after the issue is resolved.
  • Cookie Data: Usually expires within 30 days to 1 year.

Once the retention period expires, data is securely deleted or fully anonymized so that no individual can be identified.

Section 08

Your Rights

As an SA99 member, you have several important rights over your own personal data:

1
Right to Access

You have the right to know what information SA99 holds about you and to receive a copy of it.

2
Right to Rectification

You have the right to request corrections if any of your information is inaccurate.

3
Right to Erasure

In certain circumstances, you have the right to request deletion of your data (except where required by legal obligations).

4
Right to Restrict Processing

You have the right to request that we stop processing your data for specific purposes.

5
Right to Data Portability

You have the right to receive your data in a structured, machine-readable digital format.

6
Right to Object

You have the right to object to your data being used for marketing or other specific purposes.

To exercise any of these rights, contact the SA99 support team. All requests will be responded to within 30 business days.

Section 09

Minor Protection

SA99 strictly prohibits access by anyone under 18. We do not knowingly collect information from minors. Date of birth is verified at the time of registration.

If a parent or guardian believes their minor child has created an account on SA99, please contact our support team immediately. We will promptly close the account and delete all associated data.

Section 10

International Data Transfers

SA99 is an international platform. In some cases, your data may be processed on servers in other countries — particularly for reporting to licensing authorities.

Whenever data is transferred, SA99 ensures that the destination country or organization complies with international data protection standards. No data is sent to unsecured locations.

Section 11

Policy Changes & Updates

SA99 reserves the right to update this privacy policy as needed. For significant changes, we will notify you via email or an in-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Always check the "Last Updated" date at the top of the page to confirm you are reading the current version.

Recommendation: Please review this Privacy Policy regularly. For significant changes, SA99 will notify you at least 14 days in advance.

Section 12

Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: [email protected]
  • Live Chat: Available 24/7 via website and app
  • Response Time: Typically responded to within 24–48 hours

Your privacy matters to us. Do not hesitate to reach out with any concerns — we are always here to help.

Why SA99 Privacy Trustworthy

We do not just make promises — our technology and processes actively protect your data every step of the way.

End-to-End Encryption

Every data transmission is secured with 256-bit SSL encryption — the same standard used by banks.

No Sale of Personal Data

SA99 never sells your personal data to third parties. Your data belongs to you.

Full Control in Your Hands

View, correct, or request deletion of your data at any time. You're always in control.

Licensed & Regulated

SA99 operates under an international gaming licence, which requires strict compliance with data protection standards.

72-Hour Breach Notification

In the event of a data breach, SA99 is required to notify affected users within 72 hours.

Dedicated Privacy Support

Our specialist team is available 24/7 to assist with any privacy-related queries.

Safe & Trusted

Security Assured, Now Start Playing

You're now familiar with SA99's privacy policy. Register with confidence and enjoy the best gaming experience in Bangladesh.

বাংলা